FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are the main products in your company?

Our main products include Smart bracelets, Wireless fast charger, Mosquito Killer lamp, Humidifier, Aroma diffuser, Heating,LED night lights and other Electronics.

Is your product safety approved?

Yes.Safety completely.

How about the protection of product?

Please consult our sales stuff.

What certificates do you have?

CE, FCC, UL, SAA, GS, PSE, CB, GOST, KC and CCC.

What's your MOQ for OEM order ?

MOQ for OEM orders is 50pcs.

Do you accept small quantity orders?

Yes, we accept. But no doubt that the more the amount of your order, you will get more discounts. If you have a regular monthly order volume, we also would like to give you the appropriate discount.

What about the warranty of your products ?

We offer 1-2 year warranty according to different products.

How about the producing time ?

Sample order for 3-5 days ; Qty order for 15-20 days.

.How to buy samples?

Check Amazon website to buy samples including shippping cost.

Can I print my brand logo on the chargers?

Sure, OEM is available. Lazer printing and silk printing can be offered.

What can you do if the product is broken?

We promise to send new replacement one if there is any defective happen during the warranty period, but we need pictures or video to prove the defective comes from our quality problem.

Which shipment available?

Normally, we ship goods by sea, air and express (DHL,UPS,FEDEX,TNT,EMS....).

What's the Payment do you have?

Currently, you can pay via T/T, Western Union, paypal. More payment options will be added in the near future.

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